Support Widget

How to Use This Page

This page can only be used during a Strategy Session or Treasured Memories Help Session, and you want me to “drive” on your computer. On our call I will initiate the session and give you a Session ID to type in. This will install a small piece of software on your computer that allows me to see your screen and move the mouse. When we end the call, that session will be closed and I will not be able to come back into your computer. This is a very secure method that protects your files from unauthorized access. And it’s much easier than the old multi-step way where you had to download and install the software yourself.